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BestTime

CALL CENTER DEMAND MANAGEMENT

Offering superior customer experiences and greater call center efficiences. The BESTTIME for your customer to make a call, while also the BESTTIME for your Contact Center to receive a call.

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OUR VALUES

HAPPIER CUSTOMERS

Saving their time and dime, not wasting them  waiting in a queue. Choosing among several communications options.

HAPPIER AGENTS

Call flow is more consistent for your agents and traffic flow in your center is better managed.

INCREASED PRODUCTIVITY

Your costs are better managed as traffic peaks and troughs are smoothed out.

WHAT IS BESTTIME?

The next generation in call demand management. Developed by Telematic Communications, a leader in many specialist disciplines within telecommunications