Since its establishment in the 1990s, Telematic Communications, the developers of BestTime, have become a leader in many specialist disciplines within telecommunications. They are led by a highly skilled management team with experience and resources resulting from many years in telecommunications, call centers and advanced computing.
Telematic Communications is a privately owned Australian company with a comprehensive cross-section of Australian and international telecommunications industries as its business partners. Telematic Communications’ 20-plus years in the call center management software industry has it ideally placed to not only understand the needs and issues of managing a modern call center, but also the technical skills to implement the BestTime solution. Telematic Communications’ “traditional” products are distributed in 18 countries, however the new BestTime range will in many cases call for partners from other sections of the call center industry.